9 Wren Drive: Sea Pines

We rented this home and paid in advance ($250 for 3days) for the pool to be heated. When we arrived, the pool was not heated. We waited a day, still no heat. I called management and emailed. No response to the email, although my call was returned. I was told the pool company forgot to heat the pool. No offer to have it turned on for the remainder of our stay and no confirmation of a refund. It was a bummer because the weather was cool for May and the kids would have enjoyed the pool (it was ice cold). After we returned home I did receive a refund and a coupon for $150 off a future stay (no thanks). The home is in a good location. The kitchen is very outdated. It’s too bad the management doesn’t have a handle in the pool situation and didn’t take care of the pool issue in a timely manner. Overpriced for the experience and location.

- Anonymous from Hinsdale, Posted: 06/07/2023

The home met our needs well especially the well equipped kitchen, the 5 roomy bedrooms each with a full bath, the proximity to the beach, and the attentiveness of the rental company, Beverly Serral, Inc. We would definitely stay at this home again and would certainly recommend to other families.

- James and Gail V. from Lynchburg, Posted: 07/12/2016

Thank you James and Gail-- we are so glad to have hosted your family-- please come back anytime! Beverly

- Beverly Serral Properties staff, Posted:

We spent Thanksgiving with extended family at this house and it was perfect. It was so well equipped with everything we needed and the huge kitchen made working alongside each other easy. Many different places to hang out and easy walk to the beach (even for our 83 year old). Would highly recommend and cannot wait to go back!

- Birgit and Peter R. from Athens, Posted: 11/28/2022

Outstanding week in H/H. Accommodations were excellent again this year.

- Lou and Paula B. from Rochester, Posted: 04/01/2015

The home was as described:attractive, comfortable, well equipped, clean, and near the beach. Especially appreciated the long dining room table that allowed all 12 of us to eat comfortably at the same time.

- Anonymous from Bluffton, Posted: 12/18/2019

Everything was lovely, and the home was well equipped with everything guests could possibly need. It is located across the street from the South Beach tower. E would definitely stay here again.

- Linda and David S. from Jefferson City, Posted: 10/15/2017

Could not fault the property. It was very spacious, extremely well equipped(and I include beach chairs, games, trolley and umbrella) and beautifully decorated. The one thing I would mention is the pool. I would say that the photos do not do it justice. It has a dark grey lining which may not be attractive as the usual blue tile but it does mean the pool retains heat from the sun in a very efficient way and we had many a volleyball game with eight adults in the pool at once. The pool was a great temperature with plenty of room to play. Beverly Serral Signatures was also excellent. We were at the property through Hurricane Florence and Beverly and her team did an excellent job at keeping us informed as to evacuation procedures, surge threats and with simple advice as to what to do! And came round to check on us. Would use the same company again without hesitation.

- Anonymous from Long Dittion, Posted: 09/24/2018

This was the perfect beach house for our family. A first floor bedroom for the grandparents, plenty of space for the kids to spread out, the best pool big enough for everyone to swim and a less than 5 minute walk from the house to your spot on the beach. The house was spotless and everything that we needed was available. Beverly and team were super responsive to questions. Excellent vacation!

- Katie and Ben M. from Columbus, Posted: 07/27/2020

We have stayed in Sea Pines many times before over the years and never once (even in much more expensive homes) have we had a house that included so many items within the house. When the welcome information email says "we have everything for your stay" they are not kidding! Laundry detergent, dish soap, coffee filter, everything needed for the beach such as multiple chairs, towel, toys, umbrellas, everything is there! Any spice you can imagine is also there and nightlights in every room. We had a few questions about the house and Beverly answered right away with a smile and even came by the house to ensure all was well. Before we chose the house, I was concerned about the location as the google maps app shows it a bit far from the house. It literally is a 4-5 minute walk with little kids to the beach. You walk thru a small parking lot to the ramp to the beach. At the base of the ramp are bathrooms and showers to wash off after your fun time at the beach. South Beach is a 3 minute bike ride away. The pool was the perfect size with plenty of seating around it. It was nice to have such a large dining table along with the bar stools and two separate living rooms. There is plenty of room and we were 12 people. Enjoy your stay with no worries at this house!

- Bevin and Jeff M. from Arlington, Posted: 07/03/2017

The perfect getaway!
Everything you need for a beach vacation!
Beautiful home!

- James B. from Saint Charles, Posted: 10/08/2018

This was our fourth year staying at 9 Wren Drive.
The house is fantastic, especially with the addition of ceiling fans in the five bedrooms this year.
We are a family of 14 (8 adults & 6 kids).

- Bruce and Debbie R. from Marietta, Posted: 07/27/2020

We loved this house! From the location, to the private pool, to the extra touches (extra refrigerator, ice maker, fans, etc). The house itself is wonderful, but what makes it exceptional is the Beverly Serral team. They do everything above and beyond. They literally include everything you need for the trip. We will be back next year!

- Katherine B. from dublin, Posted: 08/06/2019

Beverly Serral rentals are always the best. The amenities and details are always covered like a luxury resort hotel. We only brought our clothes, everything else was in the home. Even the pool was heated to our desired temp upon arrival. The home was immaculate, very clean and always had her team checking on us!

- Anonymous from Nashville, Posted: 12/01/2020

Thank you, thank you for being such great guests-- we look forward to welcoming you back! Beverly

- Beverly Serral Properties staff, Posted:

Everything was first class. Even special request such as a Christmas tree delivered and set up prior to arrival. We love Hilton Head and always go thru Beverly Serrel BestNest for a first class experience.

- Anonymous from Nashville, Posted: 12/29/2020

The house was perfect for our extended family vacation! The pool was loved by all the children and the pictures don't do the house justice. The house is much bigger than you would think. We loved every minute of our stay and the amount of beach toys, chairs, carts, etc is perfect!

- Anonymous from Parker, Posted: 07/18/2022

Wonderful stay. Very well stocked! No need to bring beach towels or chairs! Even had a kiddie cart for an adult bike. Rooms are very very spacious! Easy walk to the beach! Can’t wait to stay again!

- Anonymous from norcross, Posted: 06/12/2020

We rented this home with our family to celebrate our son turning 6. We paid extra to have the pool heated and had some issues with it working but other than that we greatly enjoyed our stay. The house was very clean, had plenty of room for all 10 of us, and was well-stocked with everything that we needed. The community that the home is in also had nice restaurants, bike paths and a park that our kids loved. The beach was also only a 5 minute walk away. Would definitely stay here again.

- Anonymous from Walterboro, Posted: 04/28/2021

Everything was better than adverstise.

- Alfred and Beverly K. from O'Fallon, Posted: 03/10/2017

This is the second time we've stayed in this house and the 4th time we've rented from Beverly Serral. We loved the house but what makes the trip exceptional is the attention to detail, the beach towels, the quality of the furnishings and the cleanliness. Beverly and her team are far above any of the other rental companies we've used previously. We loved this house for our larger group and would stay here again.

- Elizabeth and David L. from Twinsburg, Posted: 08/28/2017

Very good. the place was very clean and fresh, very well equipped, loved the ice machine. We reported a problem with the lighting in the back of the house and an electrician was sent out try to fix it, but was not successful. The staff was very nice to deal with.

- Bob and Chris R. from Ft. Wright, Posted: 07/31/2015

My entire family including my sister, her two teen granddaughters, my Teen daughter and my adult son with his infant all enjoyed the Beverly Serrel Property located at 9 Wren Drive in Sea Oines in Hilton Head Island, SC.

- Margaret K. from Farmington Hills, Posted: 08/02/2018

Our family had a wonderful spring break. The location was great for a bike ride to the Salty Dog and the beach. Easy access to the best Sea Pines has to offer. We shall return!!!

- Donna M. from South Charleston, Posted: 04/06/2015

This home is an absolute dream. The rooms are spacious and comfortable, the kitchen GIGANTIC AND is stocked with everything you need, the pool is beautiful, and the storage shed has everything you need for the beach. High quality beach towels, two full refrigerators, and even a stand-alone ice machine. All this, plus the home is decorated so beautifully. I didn’t want to leave; it was heaven on earth.

- Anonymous from Westerville, Posted: 07/13/2020

This house was perfect for our family reunion and Thanksgiving weekend. The house was very clean and well equipped, everything we needed was provided. We just had to bring food and have fun. The kids enjoyed the separate livingroom and games provided, we used the smaller table in that room for puzzles. Everyone fit around the large table and the many bar stools allowed everyone to socialize together. We rented bikes and enjoyed the many paths on the island. Hope to be back when it is warmer to enjoy the pool and close beach access!

- Rebecca and Brian B. from Norfolk, Posted: 11/30/2021

We were 11 middle aged women just trying to get away from it all. the location is a short walk to the beach and to South Beach Marina. We were greeted by a lovely basket with treats. Ton;'s of space for drinks (2 refrigerators) What I loved about this home was the kitchen area and the huge dining room table that seats 12 people! The couches and TV all in the same room made it so fun and easy to cook and hang out with everyone all at once. It was also great to have a bathroom in each bedroom. Our favorite thing was the huge bean bag that we brought downstairs to use. We had some problems with the TV and Netflix/Remotes but that was minor. The property Mgmt company was friendly and helpful and ready to assist with anything we needed. This house was wonderful for our time of the year, my only concern would be in the summer when the island is crowded, the way the lot is situated the porch and pool is fully exposed to several houses. And last but not least It would have been great if there was some coffee there already waiting for us...maybe just a little to get us through that first morning!

- Megan G. from Miami, Posted: 02/20/2019

This was a beautiful large home! It was well equipped to host our large family. The place was clean, well stocked and close to the beach.
The rental company was terrific to work with and took great care of the property.
We would highly recommend this as a vacation rental.

- Eric B. from East Lansing, Posted: 04/10/2017

We were celebrating our 50th wedding anniversary with our children and grandchildren. The home accommodated 12 people very comfortably, with plenty of space to spread out. The home was in excellent condition, well appointed, and IMMACULATE. With a pool in the yard and a very short walk to the beach, the location was perfect. The pictures on the website are accurate, you will not be disappointed. Hilton Head Island has so many activities, it's easy to keep children and adults happy. We're looking forward to a repeat of this family vacation in the future!

- Anonymous from Newark, Posted: 08/14/2015

Wonderful experience, as always. The house was stocked with all of your essentials (laundry detergent and kitchen supplies, shampoo, beach things). The house was clean, organized and was very comfortable for our large group. Thank you!!!

- Tom and Rhonda G. from Lincoln, Posted: 01/27/2020

excellent

- Bruce and Debbie R. from Marietta, Posted: 07/11/2018

This is a fantastic house. Everything you could want is there. House was very well appointed, exceptionally clean and beautifully maintained. We have rented many houses on the island over the years and never been so pleased. Will definitely stay there again and highly recommend it to others! Perfect location in Sea Pines.

- Christine V. from Dyer, Posted: 07/28/2016

Wonderful experience

- Maria and Ted M. from Austin, Posted: 05/25/2021

All I can say is...if you need anything or if there is any matter how menial, Beverly and her staff are on it in a flash and ready to make everything right!!
We have had a wonderful stay and I highly recommend you give them a try.

- David & Nancy S. from Barrington, Posted: 02/09/2016

Bathrooms could be updated

- Anonymous from Fort Myers, Posted: 07/19/2021

We have rented several houses from Beverly Serral as well *** other rental companies and there really is no comparison. The cleanliness and attention to detail is what keeps us coming back. We’ve rented 9 Wren Drive several times. It’s perfect for two families vacationing together and we love being so close to South Beach.

- Elizabeth and David L. from Twinsburg, Posted: 10/20/2020

The house itself was beautiful.
Great
House is beautiful and well equipped.
Nice welcome basket in kitchen with fruit & snacks.
Location- right across from the beach, easy access. You cannot drive the car, but still close walking and restrooms are available.
Beds are very comfortable.
All bedrooms have on suite bathrooms and were equipped with shampoo, soap, hairdryer, toilet paper and other goodies
Half bath on main floor
Washer/Dryer
2 Refrigerators
Dishwasher
Ice Maker
3 Coffee Makers: 2 pot & 1 K cup
Plenty of dishes, utensils and cooking gear. Also dish soap, dishwasher soap and trash bags provided.
Pool was delightful and refreshing with plenty of seating.
At least 12 beach towels on site for use as well as 2 beach bags
Even more amenities, but these were our highlights.
There was a coupon for bike rentals in our welcome package. The company was more expensive than others in the area, suggest you call around.
Not so great
Wi-fi and cable were out for 2 of 3 1⁄2 days we were there and we learned it was only our house and not an “outage” as originally presented.
The 2nd fridge was not working when we arrived.
The microwave was not working when we arrived.
There was a propane leak in the house next door which forced us to evacuate for several hours.
House temperature to be kept at 72 and there are no ceiling fans and all rooms were not equipped with floor fans, so it was warm upstairs. It was suggested by Beverly Serral Properties that we buy our own (given packed cars and airplane rides, none of us felt inclined to donate fans to the property)
All concerns were expressed to Beverly Serral Properties. We asked for $118 of compensation, which was very specific to the money we spent (for 9 of us) during our evacuation thinking this would be more than fair given the true house issues and never heard anything from Beverly Serral Properties which lead us to believe t

- Anonymous from Richmond, Posted: 05/28/2017

Hello Deirdre-- Beverly here, and first-- thank you for your kind words regarding the house, which is pretty fabulous. But-- sometimes things go wrong. Like a propane leak at a neighboring house that causes the entire street to evacuate. Never had that happen before, ever. This precluded us from accessing the house on the first evening to examine the bonus refrigerator. The next day I personally went to the property to examine the refrigerator, which was working, but I noticed the house was freezing and the thermostat set to 65 COOL, which is prohibited and noted ON the thermostat. (Setting below 72 in summer often causes the unit to freeze in our climate). As no one was home, I texted Dierdre to please not set below 72 and she texted back to say that they were all menopausal women and could I bring them some fans. So she is correct in her assertion that I did let her know the closest place she could purchase a few fans without having to go all the way to the north end of the Island, thinking that it might be a good idea for them to travel with table top fans in the future. I would not dream that they would leave them on property. The next day Lizette from our office went to meet the cable man (lightning strike-- another oddity-- "outtage" is a word used by Time Warner when they want to brush us off, but we persisted) and there the ladies "handed" her their $118 bar bill from the evacuation period for the propane leak. Deirdre is further correct in her assertion that no one (me) replied to this "request" as I truly did not think they could be serious. Apparently, I was mistaken. Sigh. (Lastly, our preferred bike provider is the best in the market, not the cheapest, and the difference is about $3-5 per week, per bike.) My apologies for sounding cranky as I have reread this and I know that I do.

- Beverly Serral Properties staff, Posted:

Our week at HH Sea Pines was fabulous despite the Tropical Storm. The house at 9 Wren was terrific. We brought 4 grandchildren under the age of 3 and there were 8 adults as well. Plenty of room, well stocked, clean, close to the beach. Staff was very helpful and courteous. We will do it again and hopefully can get the same house.

- Anonymous from Graniteville, Posted: 09/20/2016

Thank you, Sons family--- we appreciate you and look forward to welcoming you again! Beverly

- Beverly Serral Properties staff, Posted:

Excellent

- Anonymous from Fort Myers, Posted: 08/04/2019

Second year in this beautiful home!
We had a fabulous time!
We will be back for sure

- James B. from Saint Charles, Posted: 10/07/2019

Let's make it 3 in a row! Thanks bunches!

- Beverly Serral Properties staff, Posted:

Beautiful home, great location, and service from your agency was exceptional .
There were six of us which afforded all if us a private bath and bedroom. Lots of privacy and tons of room. Would definitely stay in this house again.

- Anonymous from Mobile, Posted: 12/20/2017

Our first visit to Hilton Head Island was wonderful! The house was spacious, nicely decorated, every amenity was available and it was sparkling clean! The location was perfect for us- quick walk to the beach, bike trails, and the South Beach Marina area. One of the nicest vacation rentals experiences ever!

- Anonymous from Hillborough, Posted: 08/20/2014

The house is great. Wonderfully equipped. Location is great for walking to the beach. The staff is charming and helpful. You could not ask for anything more.

- Joanne B. from Hilton Head Island, Posted: 11/10/2019

Fantastic! Beautiful house, very spacious, large bedrooms, great dining area - sits at least 12. Great pool area. short walk to a great beach and also a short walk to South Beach Marina.
Will probably book the house for next year

- Bruce and Debbie R. from Marietta, Posted: 07/10/2017

A wonderful experience. The house was perfect for our gathering of 12 people. The house(despite Mathew) was in excellent condition and everything you could want was there. Easy walk to the beach. Management were very professional and helpful.

- Ronald and June B. from The Villages, Posted: 11/24/2016

Thank you Baser family! We are so happy that you had a great time-- we look forward to seeing you again! (without Matthew.............) Beverly

- Beverly Serral Properties staff, Posted:

Wonderful house to accommodate a group! Close to the beach! Wonderful pool! Awesome great room to congregate in, eat a lovely meal together and play games!

- Anonymous from Louisville, Posted: 06/29/2022

The house was perfectly laid out for an extended family vacation.

- Anonymous from Montgomery, Posted: 06/12/2017

Thank you Sarita-- please call us next time with any -1star issues...................... :)

- Beverly Serral Properties staff, Posted:

It is a great house, well equipped, clean and a great location.

- Joanne B. from Hilton Head Island, Posted: 11/14/2021

About 5 minute walk to the beach with young kids. Pool heater made the stay that much nicer. Kids loved the bunk beds. Beds are mostly full size, so lots of snuggles. Great for family with young kids

- Anonymous from Wilmington, Posted: 03/29/2021

Love the house.

- Joanne B. from Hilton Head Island, Posted: 01/31/2021

We have been to Hilton Head several times & this was the first time using Beverly Serral, Inc. An outstanding experience from reservation to completing our stay!! Very sorry that I haven't used this agency before. Hands down, they provide outstanding service, pristine rentals, and a very satisfying experience. Highly recommended!!

- Anonymous from Stow, Posted: 08/01/2016

Lorie-- I sooooooooooo appreciate your kind words and you, too! Please come back very soon--Beverly

- Beverly Serral Properties staff, Posted:

We have rented many VRBO’s and this one wins the prize for location, space, layout, outdoor beach items and especially for the property management company. They were wonderful to work with. The house was spotless and many things were supplied that have never been offered before. The agency checked to make sure we were comfortable and even returned my granddaughters Kindle she left under her pillow. The house had everything we needed and plenty of room for our family of eleven. It was especially nice having a bathroom in every bedroom and we loved the two refrigerator/freezers and large ice maker which was needed for the HOT weather. The week was perfect! Thank you Beverly and Staff.

- Anonymous from Bellevue, Posted: 06/03/2019

Susan-- your thoughtful review makes us smile! Thank you for your kind words.

- Beverly Serral Properties staff, Posted:

We had a wonderful time at 9 Wren. The home was just beautiful and just what we needed for our stay. The beds were so comfy and it was so nice to have a bathroom in each bedroom. The pool and outdoor areas were lovely and we spent time having breakfast and coffee each morning on the deck. The home was equipped with every thing we needed to cook a meal. We especially loved the huge dinning table! I will keep this home and Hilton Head on my radar for future vacationing with our family!

- Gayle O. from Mentor, Posted: 09/28/2016

We had a great week at 9 Wren! We were 2 families of 6 and the space couldn't have been more perfect. The general living space is spacious with lots of places to hang out. The bedrooms were also spacious and with bathrooms in each, just perfect. The walk to the beach is reasonable and this area of the beach is quieter which we really liked. The location is great but if you want to be in riding distance of a lot of shops/restaurants, everything but the Salty Dog is a bit of a ride.

- Pamela M. from Westerville, Posted: 07/17/2017

Very nice. Clean and updated. Close to the beach and bike path.

- George and Brooke S. from Portsmouth, Posted: 09/06/2021

We decided to stay an extra week at HH and found this real gem. There were a couple tiny issues that were resolved very quickly. We will definitely stay again with Beverly Serral’s group. They were extremely attentive, even responding to small stuff after hours. I love the attention to detail and unexpected extras!

- David and Laura B. from Clifton, Posted: 10/18/2020

13 members of our family, ages 2 months to 73 years of age, spent an awesome week at 9 Wren Dr. It was decorated an appointed better than our own home. We ate every meal there and had everything we needed. The kids, and adults loved the pool and the short walk to Tower Beach was perfect!!! We appreciated the beach towels, toys and chairs. What great memories. Everyone was already planning on returning next year. Perfect!!!5

- Jan and Fred H. from Hilton Head Island, Posted: 08/15/2016

Just a beautiful house that’s close to the beach, close to Salty Dog and close to many great courses. Great for families and large group of friends.Kitchen was large and had everything you would ever need and.....5 bathrooms and there must have been 12 beds

- Mark S. from Stamford , Posted: 11/25/2020