485 Captain's Cove: Palmetto Dunes

We stayed over MLK weekend and had mixed feelings about this rental. The location is 5 stars. It was a short walk to the beach and near Hilton Head Outfitters, where we rented bikes. Minigolf, restaurants and grocery stores were all super close as well.

In terms of the unit itself, it was disappointing compared to other Beverly Serral properties we stayed at on prior visits to HHI. It felt older. We were there in the winter and it was difficult to keep all areas of them home at a comfortable temperature. There is only one thermostat and the loft area at the top of the steps was unbearably hot when the downstairs was comfortable. The hot water started to run out after 3 people took showers.

We also had to catch two little lizards that found their way inside the home. The weatherstripping on the bottom of the front door doesn't seal the doorway. I'm guessing that is how they came in.

Other than the lizards, the unit is super clean.

Would we stay here again? I'm torn, because the location was so great, but we were disappointed with the unit.

- Anonymous from Durham, Posted: 01/19/2022

Hello Peter and Michelle-- I am taking all of your comments to heart and will see what we can do about the upstairs temperature-- this is true of lofts, they can be hot or colder than the main level. And we can jump right no the weather stripping-- will do right now! Lizard catching is not a sport we aim to have our guests participate in. Thank you for being our guests! Beverly

- Beverly Serral Properties staff, Posted:

Absolutely loved this condo. It has everything you need and more. Does not lack in anything. Kitchen stocked with everything you need and more, bathrooms had ample towels for all guest and the beds were so comfortable. Location was perfect and the community is quiet. Loved every thing about this place and will book again once returning to Hilton head.

- Anonymous from Louisville, Posted: 07/26/2023

Wow- property was just as described with tons of extras that made the vacation so much easier. They thought about all little extras like pen and paper, bandages, and every kitchen utensil you need plus paper towels, toilet paper and soap.

- Christy and Eric L. from Huntersville, Posted: 05/16/2021

Great stay. we love the place. we will be back again

- Dan and Jeanne H. from Milton, Posted: 12/16/2019

My second stay at this townhouse....and as pleasant as the first time. Five minute walk to beach....clean....comfortable...and well equipped kitchen. Lagoon view is pretty and location is central to island. Only complaint was bathtub faucet drew only lukewarm water and vacuum cleaner was malfunctioning

- Nancy H. from Forest City, Posted: 01/27/2020

Absolutely amazing experience with BESTNEST. Property was exactly as advertised, clean and up to date. Management was very quick to deal with the couple of minor issues we had. Loved being so close to the beach!

- Anonymous from Thornbury, Posted: 11/07/2019

We were very pleased with our stay in this condo. It was very clean and nicely decorated. They have everything you would possibly need for the week and also all of the little things too. The beach and pool are very close. We loved our stay here and I would recommend this place to anyone I know. Thanks for a fun week in HHI!

- Alan C. from Lexington, Posted: 07/13/2016

Tara-- We thank you for being our guests and appreciate you very much! Beverly

- Beverly Serral Properties staff, Posted:

The villa is as lovely as it looks in the photos! It is light filled, airy and very comfortable. Perfect location, beautiful decor, lots and lots of thoughtful amenities. And the BESTNEST team was a dream to work with! I highly recommend this villa!

- Anonymous from Bethesda, Posted: 06/17/2019

Frances-- we will sleep well knowing you were happy with your stay. Many thanks!

- Beverly Serral Properties staff, Posted:

Very pretty and comfortable Palmetto Dunes townhouse across the street from beach. Nicely decorated with relaxing lagoon view. Perfect accommodation for my dog too!

- Nancy H. from Forest City, Posted: 09/25/2019

Thank you, Nancy!

- Beverly Serral Properties staff, Posted:

We had a fantastic time staying at 485 Captain's Cove in September 2018. This is our third time renting in Hilton Head and our first Beverly Serral Signatures experience, and it didn't disappoint. The location can't be beat. The proximity to the beach and pool were perfect for our group, especially my four year old. The amenities at the property were great. I was so happy with the beach toys/cart/umbrellas and towels! Everything was clean and matched the photos. I also really appreciated the proactive communication from the staff leading up to the rental. There were concerns about a hurricane the week before our trip and they provided regular updates. It was a very smooth process and we will definitely rent from Beverly Serral Signatures again.

- Rebecca and Benjamin S. from Charlotte, Posted: 09/26/2018

We really enjoyed this condo. It is beautiful, clean, and in a great location. The kitchen was well stocked, including cleaning supplies, spices, and even ziplock bags. Bestnest thought of everything.

- Anonymous from Charlottesville, Posted: 08/21/2022

Relaxing!

- Kathy S. from Charlotte, Posted: 09/08/2014

We loved the home!

- Tara and John H. from Charlotte, Posted: 09/03/2015

Our stay was perfect—except for the cold weather! We have never stayed in a rental that had absolutely everything we needed!! I didn’t need to buy salt and pepper for our week stay or laundry detergent or even propane for the one time we used the grill! The snacks and bananas there for us were a nice touch as were the dog treats for our dog! The keyless entry was great, connecting to WiFi and tv use was easy! The home was clean, towels were nice! Nice there were beach towels and beach things for our use, although we did not make use of them due to the cold temperatures! I would definitely recommend staying here! Close walk to the beach!!

- Walter E. , Posted: 03/14/2019

Cozy little place in great location with short walk to the beach & Omni. Enjoyed the extras like beach towels, kitchen supplies, dark washcloths & thick bath towels. Best Nest’s service at check in & instructions for check out are wonderful.

- Laurel and Jack M. from Akron, Posted: 07/19/2023

Beautiful place, great location. Very welcoming accommodations.

- Anonymous from St. Charles, Posted: 06/28/2020

We HIGHLY recommend staying at 485 Captain's Cove for your next vacation. It is warm, cozy, comfortable and so close to the beach. We have been to Hilton Head Island multiple times but this is the first time we didn't stay in a hotel. This place felt like home so we really believe a rental like this truly allows you to feel like you live there. Beverly and team are also worth mentioning--we've rented other places through VBRO and we would consider her to be a SUPER HOST! Great, wonderful vacation!!!!

- Mark and Kristen J. from Madison, Posted: 03/30/2019

Great location and all the amenities you would expect from a high end vacation rental. Very comfortable space for our family of five. Short walk to the beach and conveniently located relative to shopping and dining areas. The check-in/out process was simple making it easy to focus on enjoying our vacation and having fun during our time on Hilton Head.

- Andrew R. from Southlake, Posted: 04/10/2018

Upon arrival, we walked into a beautiful villa. The description is accurate and so much more. The back deck is peaceful & quiet with views of the canal. There was a gift basket for us .... thank you!! One of the nicest places I’ve ever stayed.

It is so true that you only need to bring clothing and personal items and make a trip to the grocer.

Beverly Serral and her team are great at what they do. We will be a returning customer ��

- Linda B. from Lakewood, Posted: 07/15/2019

The location was perfect, but the condo could have been nicer. Lots of mold in the master shower, and only two towels! Hopefully, that was an oversight just for our week.

- Anonymous from Bedford, Posted: 05/22/2017

Linda-- Thank you for writing-- we wish you had called us! I personally inspected this villa before your arrival and can attest that I did find some mildew on the master shower ceiling, but it was removed with bleach prior to your arrival. Obviously the bath fan is not maximizing the air circulation, or we think that often people do not turn the fan on. I think we will solve this problem from now on by having the fan and light operate together. It is helpful that you have let us know this is an ongoing issue and not isolated. As for towels-- we stocked the villa with 2 full sets of towels per person, for a total of 16 full sets of linens, prior to your arrival so I am not sure what to say about this..... Potential guests please note-- We ALWAYS respond to any issue immediately, all you need do is let us know. Our 24/7 contact information is noted in your welcome packet and at all of our Signature properties. Your complete comfort is our goal always! Beverly

- Beverly Serral Properties staff, Posted:

Everything went according to plan.
No problems at all. We were especially pleased
with how well stocked the kitchen & bathrooms were. Some other property's we have rented, not so much.

- Jack and Peggy H. from Upland, Posted: 07/31/2022

Carol and I found Beverly Serral and her staff congenial, helpful, and responsive, almost beyond the call of duty. We found the condo at 485 Captain's Cove as advertised, well-equipped, in good condition, with abundance of TV's and related services, and an easily accessed wifi.
The staff, especially Lizette and Darlene always responded with alacrity.

- Nick and Carol M. from Essex, Posted: 04/04/2018

This place was awesome! Fully stocked kitchen and things for the beach! Great beach access! Clean and cozy! Loved it, plan to come back.

- Keith and Cathy N. from Broomfield, Posted: 10/17/2018

The property was great. Clean, great layout, and convenient location. The check in was very easy. This is a place I’m looking up if I return to Hilton head.

- Mark B. from Brentwood, Posted: 04/27/2021

As always (third-time customers), this Beverly Serral Signature Rental property was clean, well equipped and perfectly located. The storage closet had a beach cart ready to go - we simply selected and loaded on the beach chairs, put our cooler and snacks in the basket, rolled across the street, through a small parking lot, up the ramp and down to the GREAT beach! Less than 10 minutes (NO steps or car needed). WOW, that is as good as it gets on Hilton Head Island (or anywhere else)!! Thank you so much Beverly and your GREAT TEAM for such a wonderful and "easy" beach vacation.

- Paul and Debbie F. from Venetia, Posted: 05/13/2018

We have vacationed for over 20 years in Hilton Head. In the past it with our young children in the spring and now it is with grandchildren in the fall. This property is perfect for our needs, location, size and amenities. Since we arrive these days by plane, it's important that the condo is well stocked with items that we don't bring or need to purchase on arrival. The rental service has always addressed any issues that come up and every year keep the property fresh and well-maintained. We love staying at this location with the property run by Beverly Serral Rental.

- Anonymous from Dalton, Posted: 11/02/2015

Extremely positive. We had a great time. The villa was comfortable and decorated nicely. We were pleased with all the amenities, including the spice assortment. We will probably choose this unit again in the future.

- Bill and Janet Q. from Shorewood, Posted: 09/28/2015

Thank you Bill and Janet-- we look forward to seeing you again and very soon-- Beverly

- Beverly Serral Properties staff, Posted:

Check in was very easy, staff was very attentive and made sure we had everything we needed. The Villa was very nice and clean and I will stay there if its available when I visit Hilton Head.

- Kevin and Ruby H. from camden, Posted: 04/06/2022

Thank you, Haddock family! We hope to see you again very soon! Beverly

- Beverly Serral Properties staff, Posted:

What a wonderful property and vacation! The host was not kidding when they said the property provides everything you need. The beach is right across the street, the home is well stocked, so much to do around Palmetto Dunes and the surrounding areas. All we needed was our personal effects and food, everything else was provided. We loved it so much that we are booking again for next year, we will be back!

- Josh and Kassi M. from Mulvane, Posted: 07/04/2021

Great repeat experience!

- Anonymous from Dalton, Posted: 11/21/2014

485 Captain's Cove was a great place to stay. Clean, cosy and well appointed. Close to the beach and central to everything. Highly recommended.

- Bob and Catherine L. from Perth, Posted: 04/07/2015

We really enjoyed our time in Hilton head at this convenient and nicely furnished villa . Easy stroll to beach . Loved the push cart for all the beach accessories provided . Bike paths galore and great tennis and Golf on premises. The canal view is very soothing . Our family had a wonderful time . Thanks so much for all the little extras provided .

- Scott K. from Memphis, Posted: 11/10/2014

My family was extremely happy with the rental. The entire place was immaculate from kitchen drawers to bathroom corners. The kitchen was very well stocked with clean dishes and utensils, all in new condition. We appreciated having a beach cart, beach towels, and use of chairs for the beach and will know we can pack lighter and don't need to bring all of our own the next time we visit.

- Anonymous from Norcross, Posted: 06/18/2016

Thank you Lombardo family--- we look forward to your return very soon! Best, Beverly

- Beverly Serral Properties staff, Posted:

The rental was perfect, exactly as pictured, and just across the street from the beach and pool. It was very clean, comfortable, wonderfully decorated and all the amenities you could want. My granddaughter and her friend loved the room at the top of the spiral staircase. There was plenty of room for everyone to hang out in the living room, but everyone also had their own room and bath. Bike rentals, a general store and a few restaurants were just a short walk away so whatever someone wanted to do, it was very easy and accessible. We would definitely stay there again!

- Paula R. from Cincinnati, Posted: 03/25/2019

Beautiful, clean, well equipped villa within 2 minute walking distance to pool and beach.The extra thought that went into stocking basic supplies was appreciated.

- Stephanie T. from Elkins, Posted: 03/22/2019

This villa was incredibly comfortable, very clean and so coastal ! The pictures do not do it justice ! Light and airy . Lots of thought was put into the amenities.. never had so many details attended prior to my stay . Definitely will rent again and happy to give a very high rating for the villa and Beverly Serral signatures!

- Charmaine and Greg M. from Spotsylvania, Posted: 07/31/2018

condo is in a great location easy trip to pool and beach. No stairs to climb or elevator wait. Condo very clean and well equipped. Will stay here again.

- James and Diane E. from Strongsville, Posted: 08/30/2016

We had a great time and this rental was perfect for our family. Our boys loved the spiral staircase and called the loft their "clubhouse". I was very impressed with how stocked the kitchen was with everything you could need, even spices and cooking oil. The washer and dryer were new large capacity front load models. Great experience, and nice not having to lug the children through a parking deck to an elevator. Parking was at the doorstep and just steps from the beach. Rental company was also wonderful to work with.

- Kevin and Allison S. from Oneida, Posted: 09/16/2014

We had such a lovely time at the beach house. The house had all items we could possibly need for a wonderful stay. It’s close proximity to restaurants and grocery store was key, not to mention it’s a skip away from the beach. I would highly recommend this property !

- Stephanie and Paul K. from Prospect, Posted: 06/26/2021

485 Captains Cove Villa was amazing. It was beautifully decorated, comfortable and came equipped. It was great it to have to pack beach chairs, towels or paper/cleaning products. It was a no fuss no muss vacation.

- Scott and Dawn R. from Charlotte, Posted: 09/03/2014

Location and booking staff were amazing. The rental was a bit dated compared to the pictures and there was a moldy smell within. Mattresses could use upgrading

- Anonymous from Mississauga, Posted: 05/07/2022

Thank you Joanne for your excellent suggestions! We are on these-- The photos are actually of the current villa and moldy smell-- we do not smell it. I have had the hvac and air duct folks go over the villa and there is no mold except for the millions of spores outside in our super humid climate. I hope this helps! Beverly

- Beverly Serral Properties staff, Posted:

This was our first trip to Hilton Head and this villa did not disappoint. The unit was very clean and comfortable. There is now a large sectional in the living room that was perfect for our party of 5. The kitchen is well stocked and organized (many meals and even birthday treats were prepared there). The beds were all on the firm side, but I just prefer a soft bed. We had an issue with the ceiling fan in the loft, but Beverly was super responsive and professional and sent her nice handyman out the next morning. We LOVED the location in Palmetto Dunes and actually preferred it over Sea Pines. Walking distance to the beach, pool, and general store was a definite plus. All of the beach equipment provided was in great shape (the only thing not provided were pool noodles). Just bring your clothes and toothbrush and you're all set! Our favorite restaurants were A Lowcountry Backyard (downhome atmosphere and BEST shrimp & grits!), Coast (upscale food and ocean view), and The French Bakery (amazing pastries). Surprisingly, everyone loved the gator bites at The Salty Dog! Mini golf at Pirate's Island was the best mini golf EVER. Thanks to Beverly for making my 50th so special. :)

- Anonymous from SEVERNA PARK, Posted: 09/05/2023

We absolutely loved this vacation rental. It is extremely cozy, well equipped and so close to the beach. The home had everything you can possibly need while on vacation. It even had most of the spices you use while cooking. Palmetto Dunes is amazing, great for riding bicycles and for walks. We certainly felt like at home and would love to return again.
Beverly, the property manager was extremely responsive to any need we may have had.
I highly recommend Captain’s Cove for a quote and peaceful vacation rental.

- Monika S. from Burr Ridge, Posted: 05/10/2020

Nice place; much nicer than other beach houses we've stayed at. Enclosed back patio was very welcome and made for eating dinner outside excellent. Nicely stocked and we really need a lot of extras which was very nice. All the beach supplies that you really need are already there, which was also nicer than I had thought it would be. The spiral stairs go to the loft are not great for really small kids and the loft does not have a door, but overall we were very happy. We would stay here again.

- Anonymous from Evans, Posted: 09/27/2015

Thank you Scott-- You are correct-- the spiral stairs are not the best for very small children, but older kids think they are sort of cool........... and we are glad you enjoyed your stay! Beverly

- Beverly Serral Properties staff, Posted:

I rented this unit for a girlfriends get away. The location was perfect. Close to beach and easy access to area shops, grocery and restaurants. Condo was well appointed and well stocked. Particularly enjoyed having coffee on the deck watching the wildlife. Plan on coming back with husband in November and will rent from Beverly again. I can't imagine renting from anyone else.

- Adrienne and Michael M. from Massillon, Posted: 10/05/2016

Adrienne-- what kind words and thank you so much. We look forward to seeing you anytime at all-- husband, family, girlfriends-- bring your faves!!

- Beverly Serral Properties staff, Posted:

We enjoyed everything! It was spacious and well stocked. Two minutes to the pool and three to the beach was a perfect location.

- Anonymous from Toledo, Posted: 05/24/2015

Teri-- Thank you for your kind words and 5 stars. We appreciate you, too! Beverly

- Beverly Serral Properties staff, Posted:

Thoroughly enjoyable. Spacious and clean. Well stocked. A great location. Only a one block walk to the wedding.

- David and Joan K. from Bayside, Posted: 09/22/2016

This was our favorite location and villa in a long time. The amenities were typical Beverly Serral perfect, the walk to the beach was perfect and the beach was beautiful. The pool on site was just a walk away and so nice. It couldn't have been a better week!

- Keene H. from Lexington, Posted: 06/11/2018

Thank you Howards-- we so appreciate you and look forward to welcoming you again-- Beverly

- Beverly Serral Properties staff, Posted:

Many years at this location and with Beverly Serral Signature Rentals have all been wonderful. Their attention to details is just what we are after and the close promiscuity to the beach is perfect.

- Anonymous from Dalton, Posted: 11/13/2017

We have rented many vacation homes in many places. This home was one of the best. It was comfortable for all of us (parents and three small children) and my kids loved the spiral staircase! I loved the kitchen and was pleasantly surprised with the level of detail in stocking it with supplies. It was very easy to get to the beach and the house came with brand new chairs and toys, as well as a cart to get it all there. We would be happy to stay in this home again!

- Amy P. from Memphis, Posted: 07/22/2015

This condo was clean and had absolutely everything we needed. It was a wonderful week, no complaints!!

- Stephanie and Noah B. from Austin, Posted: 07/22/2019

We had a wonderful time. Loved the amenities that are they to make the beach time enjoyable.

- Anonymous from CLARKESVILLE, Posted: 07/14/2022